How to troubleshoot blank reports in OpsMgr 2007 and OpsMgr 2012

Many calls that we get here on the Operations Manager support team involve blank or empty reports so I wanted to be sure everyone knew about the KB article we have that will help walk you through troubleshooting some of the more common causes of reporting issues. If you ever have any trouble with OpsMgr reporting then this is a great place to start. If you have any suggestions on how we can improve this article please let us know.

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Blank reports can be a common issue with System Center Operations Manager. These are caused by many different reasons, and for the focus of this article we will discuss the following:

1. The wrong type of entity was selected as the report target.
2. The corresponding performance collection rule or the script that generates the performance data is not enabled for the report target.
3. There is a functional problem with the Health Service on the agent.
4. Management servers are unable to insert data into the OperationsManagerDW database.
5. Data is stuck in the staging tables in the OperationsManagerDW database.

There are other reasons why reports may return blank….

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For the complete article please see the following:

KB2573329: Troubleshooting Blank Reports in System Center Operations Manager (http://support.microsoft.com/kb/2573329)

J.C. Hornbeck | Solution Asset PM | Microsoft GBS Management and Security Division

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